No translation is done or returned without going through all the steps described in this page.

This process has afforded us the security to claim that our translations are 100% correct.

Operations Manager: In charge of receiving requests for projects from clients assigned to him/her.  Oversees the project managers assigned to him/her.

Project Managers: In charge of translation teams, qualifies fields of expertise, accuracy, experience and manages completion times.

Translators: In charge of translating from the source language into the target language, using translation memory tools to create unique client glossaries.

Proofreaders: In charge of proofreading. Proofreaders are not only bilingual but bicultural.

Quality Assurance: In charge of giving the project the seal of approval and are a team of highly-qualified individuals.